Privacy Policy
Effective Date: 1 August 2026
Mumbai Ladu Samrat (“we,” “us,” “our,” or “Mumbai Ladu Samrat”) values your trust and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, place an order, or purchase our products, including Shrikhand, milk sweets, dry fruit sweets, farsan, namkeens, chutneys, pickles, mukhwas, puranpolis, and other food products.
1. Information We Collect
When you visit our website or place an order, we may collect the following information:
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Full Name
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Mobile Number
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Email Address
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Billing and Shipping Address
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Payment Details – Payments are processed securely through trusted third-party payment gateways. We do not store your debit or credit card details.
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Order History
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IP Address
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Device and Browser Information
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Cookies and Website Usage Data
We collect only such information as is reasonably necessary to provide our products and services, process your orders, and improve your experience on our website.
2. How We Use Your Information
We may use the information we collect for the following purposes:
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To process, confirm, and deliver your orders.
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To contact you regarding your order, delivery, or payment status.
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To verify payments and help prevent fraudulent or unauthorized transactions.
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To provide customer support and respond to your queries.
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To improve our website, products, services, and customer experience.
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To send promotional offers, discounts, festive updates, and other marketing communications, where permitted by applicable law or where you have provided the necessary consent.
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To comply with applicable legal, regulatory, tax, and governmental requirements.
3. Food Safety and Customer Information
Certain products offered by Mumbai Ladu Samrat are fresh or perishable and may require specific handling and timely delivery to maintain their freshness and quality.
Customers are responsible for providing complete and accurate delivery information, including the correct name, mobile number, and shipping address. Incorrect or incomplete information may result in delays or difficulties in delivering your order.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
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Improve website functionality and performance.
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Remember your shopping preferences and settings.
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Understand website traffic and usage patterns.
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Improve your overall shopping experience.
You may choose to disable or manage cookies through your browser settings. However, disabling certain cookies may affect the functionality or availability of some features of our website.
5. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share your information only with trusted third parties where reasonably necessary to provide our services, including:
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Courier and logistics partners – to process and deliver your orders.
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Payment gateway providers – to securely process and verify payments.
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Technology and service providers – to operate, maintain, and support our website and related services.
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Government authorities and regulatory bodies – where disclosure is required by applicable law, regulation, legal process, or governmental request.
Third parties receiving your information are expected to use it only for the purposes for which it has been provided or as otherwise required or permitted by applicable law.
6. Data Security
We take reasonable and commercially appropriate security measures to protect your personal information against unauthorized access, misuse, loss, disclosure, alteration, or destruction.
However, no method of transmission over the internet or method of electronic storage is completely secure. While we make reasonable efforts to protect your information, we cannot guarantee absolute security.
7. Your Rights
Subject to applicable laws and legal requirements, you may have the right to:
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Request access to the personal information we hold about you.
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Request correction of inaccurate or incomplete information.
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Update your contact or account information.
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Request deletion of your account or personal information, where legally permissible.
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Opt out of promotional or marketing communications at any time.
To exercise any of these rights, you may contact us using the details provided in the “Contact Us” section below.
8. Third-Party Services and Links
Our website may use or contain links to third-party websites, services, payment gateways, or other external platforms.
Mumbai Ladu Samrat is not responsible for the privacy practices, security, content, or policies of such third parties. We encourage you to review the privacy policies of third-party websites before providing them with your personal information.
9. Children’s Privacy
Our website and services are intended for individuals aged 18 years or older.
We do not knowingly collect personal information from children or minors. If we become aware that personal information has been collected from a minor without appropriate consent, we will take reasonable steps to delete such information, subject to applicable legal requirements.
10. Changes to This Privacy Policy
Mumbai Ladu Samrat reserves the right to update, modify, or revise this Privacy Policy from time to time.
Any changes will be published on this page along with the revised Effective Date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information,
Please contact us:
Mumbai Ladu Samrat
Address: Shop No. 1, Habib Terrace, Dr. B. A. Road, Lalbaug, Mumbai – 400012, Maharashtra, India
Phone: +91 93247 10127
Email: mumbailadoo.1@gmail.com